The SMART riding
companion App
App Redesign Part-3
(Safety Module)
The SMART riding
companion App
App Redesign Part-3
(Safety Module)
The SMART riding
companion App
App Redesign Part-3
(Safety Module)
Project Objective
Project Objective
Project Objective
The goal is to redesign Quin’s safety segment to enhance key features like SOS, Crash Alert, and Drop Alert, and introduce premium options such as Quick Help Response. This redesign focuses on creating a more intuitive, responsive, and reliable safety experience that prioritizes user protection.
The goal is to redesign Quin’s safety segment to enhance key features like SOS, Crash Alert, and Drop Alert, and introduce premium options such as Quick Help Response. This redesign focuses on creating a more intuitive, responsive, and reliable safety experience that prioritizes user protection.
The goal is to redesign Quin’s safety segment to enhance key features like SOS, Crash Alert, and Drop Alert, and introduce premium options such as Quick Help Response. This redesign focuses on creating a more intuitive, responsive, and reliable safety experience that prioritizes user protection.
Timeline
Timeline
Timeline
4 Months
4 Months
4 Months
Team
Team
Team
1 Designer
1 Designer
1 Designer
1 PM
1 PM
1 PM
4 FE Developers
4 FE Developers
4 FE Developers
1 BE Developer
1 BE Developer
1 BE Developer
My Role
My Role
My Role
UX Research
UX Research
UX Research
Visual Design
Visual Design
Visual Design
Interaction Design
Interaction Design
Interaction Design
My Tools
My Tools
My Tools
Figma
Figma
Figma
Google Meet
Google Meet
Google Meet
Google Forms
Google Forms
Google Forms
Before we get started,
let's understand Quin
Before we get started,
let's understand Quin
Before we get started,
let's understand Quin
Quin develops smart helmet technology with patented sensors that
detect impacts, alert emergency contacts, and provide real-time
ride analytics and much more.
Quin develops smart helmet technology with patented sensors that detect impacts, alert emergency contacts, and provide real-time ride analytics and much more.
Quin develops smart helmet technology with patented sensors that detect impacts, alert emergency contacts, and provide real-time ride analytics and much more.
The Problem Statement
The Problem Statement
The Problem Statement
The existing safety module falls short of providing a reliable and user-friendly experience, with issues such as delayed SOS responses, inaccurate crash and drop alerts, limited customization options, and lack of quick assistance features—leaving users feeling vulnerable and unsupported during critical moments.
The existing safety module falls short of providing a reliable and user-friendly experience, with issues such as delayed SOS responses, inaccurate crash and drop alerts, limited customization options, and lack of quick assistance features—leaving users feeling vulnerable and unsupported during critical moments.
The existing safety module falls short of providing a reliable and user-friendly experience, with issues such as delayed SOS responses, inaccurate crash and drop alerts, limited customization options, and lack of quick assistance features—leaving users feeling vulnerable and unsupported during critical moments.
Design Strategy
Design Strategy
Design Strategy
To improve the app, I conducted an in-depth evaluation to identify shortcomings firsthand. Aligning with business goals, I engaged directly with users to gain insights and guide the redesign process using design thinking.
To improve the app, I conducted an in-depth evaluation to identify shortcomings firsthand. Aligning with business goals, I engaged directly with users to gain insights and guide the redesign process using design thinking.
Defining the Scope of Safety Features
Defining the Scope of Safety Features
Defining the Scope of Safety Features
Before moving forward with the redesign strategy, it’s essential to clearly understand the scope of the safety features, their intended functionality, and how they interact with the rider-responder network.
Before moving forward with the redesign strategy, it’s essential to clearly understand the scope of the safety features, their intended functionality, and how they interact with the rider-responder network.
Before moving forward with the redesign strategy, it’s essential to clearly understand the scope of the safety features, their intended functionality, and how they interact with the rider-responder network.
Rider
Rider
Rider
Responders
Responders
Responders
Riders are app users actively using safety features during their rides
Riders are app users actively using safety features during their rides
Riders are app users actively using safety features during their rides
Responders are individuals or services designated to receive alerts (e.g., SOS, crash alerts)
Responders are individuals or services designated to receive alerts (e.g., SOS, crash alerts)
Responders are individuals or services designated to receive alerts (e.g., SOS, crash alerts)
How the Safety Flow Operates
How the Safety Flow Operates
How the Safety Flow Operates
Before moving forward with the redesign strategy, it’s essential to clearly understand the scope of the safety features, their intended functionality, and how they interact with the rider-responder network.
Before moving forward with the redesign strategy, it’s essential to clearly understand the scope of the safety features, their intended functionality, and how they interact with the rider-responder network.
Before moving forward with the redesign strategy, it’s essential to clearly understand the scope of the safety features, their intended functionality, and how they interact with the rider-responder network.
Event
Detected
Event
Detected
Event
Detected
Responders
Alerted
Responders
Alerted
Responders
Alerted
ResQ
Alerted
ResQ
Alerted
ResQ
Alerted
Marked
as Safe
Marked
as Safe
Marked
as Safe
Understanding the business goals
Understanding the business goals
Understanding the business goals
A critical step in the safety module redesign was aligning with business goals, as many safety features were part of ongoing product innovation initiatives.
A critical step in the safety module redesign was aligning with business goals, as many safety features were part of ongoing product innovation initiatives.
A critical step in the safety module redesign was aligning with business goals, as many safety features were part of ongoing product innovation initiatives.
Stakeholder Discussions: Met with key teams to clarify the goals for safety features like SOS, Crash Alerts, and Drop Alerts.
Feature Analysis: Studied each feature’s purpose and behavior to ensure they support business growth.
Benchmarking: Checked competitor safety features to ensure our redesign met market standards.
Stakeholder Discussions: Met with key teams to clarify the goals for safety features like SOS, Crash Alerts, and Drop Alerts.
Feature Analysis: Studied each feature’s purpose and behavior to ensure they support business growth.
Benchmarking: Checked competitor safety features to ensure our redesign met market standards.
Stakeholder Discussions: Met with key teams to clarify the goals for safety features like SOS, Crash Alerts, and Drop Alerts.
Feature Analysis: Studied each feature’s purpose and behavior to ensure they support business growth.
Benchmarking: Checked competitor safety features to ensure our redesign met market standards.
Competitor Audit
Competitor Audit
Competitor Audit
Findings:
Findings:
Findings:
All provide event detection, only a few gives SOS option
All provide event detection, only a few gives SOS option
No app provide PSAP(Public Safety Answering Point) Assistance
No app provide PSAP(Public Safety Answering Point) Assistance
No app provide PSAP(Public Safety Answering Point) Assistance
No app provides rich data to emergency responders
No app provides rich data to emergency responders
No app provides rich data to emergency responders
No app provides on device tap SOS trigger
No app provides on device tap SOS trigger
No app provides on device tap SOS trigger
No app provides post crash related data & metrics
No app provides post crash related data & metrics
No app provides post crash related data & metrics
Planning User Flow and Architecture for Safety Events
Planning User Flow and Architecture for Safety Events
Planning User Flow and Architecture for Safety Events
Defining Safety Event Triggers : We explored various use cases and scenarios, such as SOS activation, Crash Detection, Drop Alerts, and Quick Help Response, to ensure each safety feature covered real-world situations.
Defining Safety Event Triggers : We explored various use cases and scenarios, such as SOS activation, Crash Detection, Drop Alerts, and Quick Help Response, to ensure each safety feature covered real-world situations.
Defining Safety Event Triggers : We explored various use cases and scenarios, such as SOS activation, Crash Detection, Drop Alerts, and Quick Help Response, to ensure each safety feature covered real-world situations.
Impact Detected
Impact Detected
Impact Detected
Signal sent from chip to mobile
Signal sent from chip to mobile
Signal sent from chip to mobile
Count-Down Timer
Count-Down Timer
Count-Down Timer
Frontend - option with user to cancel a false event
Frontend - option with user to cancel a false event
Frontend - option with user to cancel a false event
Event is LIVE
Event is LIVE
Event is LIVE
Frontend - user can track event, reach out to emergency contacts/911
Frontend - user can track event, reach out to emergency contacts/911
Frontend - user can track event, reach out to emergency contacts/911
Responders Alerted
Responders Alerted
Responders Alerted
Responders alerted via text, email, in app notifications
Responders alerted via text, email, in app notifications
Responders alerted via text, email, in app notifications
Advanced Impact Analysis
Advanced Impact Analysis
Advanced Impact Analysis
Detailed report of crash data
Detailed report of crash data
Detailed report of crash data
Post Event Analysis
Post Event Analysis
Post Event Analysis
Detailed report of the event
Detailed report of the event
Detailed report of the event
Event Closure Confirmation
Event Closure Confirmation
Event Closure Confirmation
User/responder to close event with valid reason
User/responder to close event with valid reason
User/responder to close event with valid reason
Rescue Team Alerted
Rescue Team Alerted
Rescue Team Alerted
Rescue Team to reach out to user
Rescue Team to reach out to user
Rescue Team to reach out to user
Bringing it all together : The final safety experience
Bringing it all together : The final safety experience
Customizable SOS Timer: Enhancing User Control and Safety
Customizable SOS Timer: Enhancing User Control and Safety
Customizable SOS Timer: Enhancing User Control and Safety
The timer safeguards against false alarms by enabling cancellation of accidental SOS triggers.
The timer safeguards against false alarms by enabling cancellation of accidental SOS triggers.
The timer safeguards against false alarms by enabling cancellation of accidental SOS triggers.
Timer settings (5-30 seconds) let users adjust the window to their comfort and urgency.
Timer settings (5-30 seconds) let users adjust the window to their comfort and urgency.
Timer settings (5-30 seconds) let users adjust the window to their comfort and urgency.
Fewer false SOS requests reduce the burden on emergency responders and support teams.
Fewer false SOS requests reduce the burden on emergency responders and support teams.
Fewer false SOS requests reduce the burden on emergency responders and support teams.
A visual timeline lets users track event progress in real-time, improving clarity and reducing confusion.
A visual timeline lets users track event progress in real-time, improving clarity and reducing confusion.
A visual timeline lets users track event progress in real-time, improving clarity and reducing confusion.
We added one-click access to connect users with emergency services or contacts instantly.
We added one-click access to connect users with emergency services or contacts instantly.
For better transparency and user reassurance we decided to inform the user if the responder has seen the notification, reducing uncertainty.
For better transparency and user reassurance we decided to inform the user if the responder has seen the notification, reducing uncertainty.
For better transparency and user reassurance we decided to inform the user if the responder has seen the notification, reducing uncertainty.
We added “Event Information Tab” to provides specific event data with timestamps for accurate tracking of each progress step.
We added “Event Information Tab” to provides specific event data with timestamps for accurate tracking of each progress step.
We added “Event Information Tab” to provides specific event data with timestamps for accurate tracking of each progress step.
To strengthened safety measures users or responders must confirm closure with a valid reason, preventing accidental or premature closures.
To strengthened safety measures users or responders must confirm closure with a valid reason, preventing accidental or premature closures.
To strengthened safety measures users or responders must confirm closure with a valid reason, preventing accidental or premature closures.
For better post-event insights, closure details are recorded for users to review later, providing a more comprehensive view of the event.
For better post-event insights, closure details are recorded for users to review later, providing a more comprehensive view of the event.
For better post-event insights, closure details are recorded for users to review later, providing a more comprehensive view of the event.
Addressing the Challenge:
Offline Impact for Crash Events
Addressing the Challenge:
Offline Impact for Crash Events
Addressing the Challenge:
Offline Impact for Crash Events
The Challenge:
The Challenge:
The Challenge:
One critical issue was handling crash events when the user’s device has no internet connection. In such situations, crucial safety alerts may fail to be sent in real-time, potentially delaying necessary assistance.
One critical issue was handling crash events when the user’s device has no internet connection. In such situations, crucial safety alerts may fail to be sent in real-time, potentially delaying necessary assistance.
One critical issue was handling crash events when the user’s device has no internet connection. In such situations, crucial safety alerts may fail to be sent in real-time, potentially delaying necessary assistance.
*Local Event Recording : Crash events are recorded locally on the device with time, location, and event details to ensure no data is lost.
*Local Event Recording : Crash events are recorded locally on the device with time, location, and event details to ensure no data is lost.
*Local Event Recording : Crash events are recorded locally on the device with time, location, and event details to ensure no data is lost.
*Auto-Sync Upon Connectivity : Once internet connectivity is restored, all stored events are automatically synced and sent to responders without user intervention.
*Auto-Sync Upon Connectivity : Once internet connectivity is restored, all stored events are automatically synced and sent to responders without user intervention.
*Auto-Sync Upon Connectivity : Once internet connectivity is restored, all stored events are automatically synced and sent to responders without user intervention.
*User Notification : Users are notified of offline event recording and receive confirmation once the event is successfully transmitted post-connection.
*User Notification : Users are notified of offline event recording and receive confirmation once the event is successfully transmitted post-connection.
*User Notification : Users are notified of offline event recording and receive confirmation once the event is successfully transmitted post-connection.
*Fail-Safe SOS Trigger : Even without connectivity, a timed SOS request remains visible on the screen, ensuring users are aware of the event status and can take additional steps if needed.
*Fail-Safe SOS Trigger : Even without connectivity, a timed SOS request remains visible on the screen, ensuring users are aware of the event status and can take additional steps if needed.
*Fail-Safe SOS Trigger : Even without connectivity, a timed SOS request remains visible on the screen, ensuring users are aware of the event status and can take additional steps if needed.
This solution ensures crash events are handled effectively even in offline scenarios, maintaining user safety and system reliability.
This solution ensures crash events are handled effectively even in offline scenarios, maintaining user safety and system reliability.
This solution ensures crash events are handled effectively even in offline scenarios, maintaining user safety and system reliability.
Once an event concludes, users need a clear and organized way to review past incidents. To achieve this, we introduced the "All Alerts" section—a dedicated space where all SOS and crash events are listed. This ensures that users can quickly access and revisit any past event without navigating through multiple screens.
For premium users, we designed Crash Pro, an advanced analytics segment that provides detailed impact-related data. This includes in-depth insights like impact force, rotational acceleration, impact angle, speed comparison etc at the time of the event. The goal was to make post-event data not just informative but also engaging, offering riders a richer understanding of their safety history.
Once an event concludes, users need a clear and organized way to review past incidents. To achieve this, we introduced the "All Alerts" section—a dedicated space where all SOS and crash events are listed. This ensures that users can quickly access and revisit any past event without navigating through multiple screens.
For premium users, we designed Crash Pro, an advanced analytics segment that provides detailed impact-related data. This includes in-depth insights like impact force, rotational acceleration, impact angle, speed comparison etc at the time of the event. The goal was to make post-event data not just informative but also engaging, offering riders a richer understanding of their safety history.
Once an event concludes, users need a clear and organized way to review past incidents. To achieve this, we introduced the "All Alerts" section—a dedicated space where all SOS and crash events are listed. This ensures that users can quickly access and revisit any past event without navigating through multiple screens.
For premium users, we designed Crash Pro, an advanced analytics segment that provides detailed impact-related data. This includes in-depth insights like impact force, rotational acceleration, impact angle, speed comparison etc at the time of the event. The goal was to make post-event data not just informative but also engaging, offering riders a richer understanding of their safety history.
To enhance safety tracking, we introduced the Helmet Drop segment, which records and analyzes accidental helmet drops.
To enhance safety tracking, we introduced the Helmet Drop segment, which records and analyzes accidental helmet drops.
To enhance safety tracking, we introduced the Helmet Drop segment, which records and analyzes accidental helmet drops.
Projects
More Crafted Experiences
More Crafted Experiences
More Crafted Experiences
Seamless Onboarding, Smarter Riding
Effortless setup & instant access for a frictionless start.
Effortless setup & instant access for a frictionless start.
Ride Smarter, Ride Safer
Track, plan & analyze rides, smarter journeys with performance insights.
Track, plan & analyze rides, smarter journeys with performance insights.
5+
years of experience
6+
App Designs
8+
International Brands
4+
Website revamps
30%+
incrase in user engagement
5+
years of experience
6+
App Designs
8+
International Brands
4+
Website revamps
30%+
incrase in user engagement
5+
years of experience
6+
App Designs
8+
International Brands
4+
Website revamps
30%+
incrase in user engagement
Available for Work
Back to top
Back to top
Let's create
something
extraordinary
together.
Let’s make an impact
Devesh Kumar
UX/UI Designer
Contact me
medevesh090@gmail.com
+91 8790061001
Hit me up if you’re looking for a fast, reliable UI/UX designer who can bring your vision to life
Available for Work
Back to top
Back to top
Let's create
something
extraordinary
together.
Let’s make an impact
Devesh Kumar
UX/UI Designer
Contact me
medevesh090@gmail.com
+91 8790061001